Terms & Conditions

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These Terms & Conditions (“Terms”) govern your access to and use of OOOVOOO (the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

OOOVOOO is issue tracking with built-in time accounting. Features may change over time as we improve the Service.

2. Accounts & Responsibilities

You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activity that occurs under your account and within your company workspace.
You must provide accurate information and keep it up to date.

3. Acceptable Use

You agree not to misuse the Service. This includes, but is not limited to:

Attempting to gain unauthorised access to systems or data
Uploading malicious code, viruses, or harmful content
Interfering with or disrupting the Service or other users
Using the Service in violation of applicable laws or regulations

4. Subscriptions, Trials & Billing

Plans & pricing are shown on our website and may be updated from time to time.
Billing is per user. Your total charge depends on the number of active users/seats in your company.
Free trials (if offered) provide limited-time access before a paid subscription starts.
You may cancel at any time. When a subscription ends, your account may revert to a free plan (if available).

5. Payments

Payments are processed by our third-party payment provider (currently Stripe). We do not store full payment card details on our servers. You authorise us and our payment provider to charge the applicable fees based on your selected plan and user count.

6. Data & Privacy

Our handling of personal information is described in our Privacy Policy. You retain ownership of the content you create or upload to the Service (“Customer Data”).

7. Availability & Support

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted operation. Maintenance, updates, or unforeseen outages may occur.

8. Intellectual Property

The Service (including branding, design, and software) is owned by OOOVOOO and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service unless we give you written permission.

9. Termination

We may suspend or terminate access if you breach these Terms, misuse the Service, or create risk or legal exposure for us. You may stop using the Service at any time and may request account deletion via Contact Us.

10. Disclaimers

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, OOOVOOO will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Service.

12. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with an updated revision date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, please contact us via the Contact Us page.