Privacy Policy
Last updated:
oVo (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
Information We Collect
- Account information — name, email address, company name, and login details.
- Usage data — projects, issues, time entries, and activity generated while using the service.
- Billing information — subscription status, plan type, and payment identifiers.
- Technical data — IP address, browser type, and basic diagnostic logs.
We do not store full credit card details on our servers. All payments are processed securely by our payment provider.
How We Use Your Information
- To provide, operate, and maintain the oVo service
- To manage subscriptions, billing, and free trials
- To communicate important service and account information
- To improve performance, reliability, and user experience
- To comply with legal and regulatory obligations
Payments & Third-Party Services
Payments and subscriptions are handled by Stripe. Stripe may collect and process personal and payment data in accordance with their own privacy policy.
We only store references such as subscription identifiers and payment status required to operate the service.
Data Storage & Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure.
While no system is 100% secure, we follow industry best practices to safeguard your information.
Data Retention
We retain your data for as long as your account is active or as required to provide the service. If you cancel your subscription or delete your account, your data will be removed or anonymised unless we are legally required to retain it.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
To exercise these rights, please contact us using the details below.
Cookies
oVo uses essential cookies to keep you logged in and ensure the service functions correctly. We do not use cookies for advertising or third-party tracking.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via the Contact Us page.