Support • Billing • General enquiries

Contact oVo

Need help, have a billing question, or want to discuss your use case? Send us a message and we’ll get back to you as soon as possible.

We aim to respond within one business day.

Support email

For support, technical questions, or general enquiries:

ovo-support@bissano.com.au

  • Faster replies Please include your company name and a short description of the issue.
  • Billing questions Include your invoice number or the email used for the account.
  • Bug reports Screenshots and steps to reproduce are very helpful.

Send us a message

Prefer a form? Send your message here and we’ll reply by email.

Use email instead

Please don’t include passwords or sensitive payment information.

What to include

The more context you provide, the faster we can help.

  • Account details The email used to log in and your company name.
  • Steps and screenshots What you clicked, what you expected, and what happened.
  • Urgency If something is blocking work, tell us what’s impacted.