Answers to common questions

oVo is an issue tracking system with built-in time accounting. Track work down to the minute and report time by project, revision, or user for clear management and accounting visibility.

Teams who want simple issue tracking plus reliable time reporting: agencies, consultancies, and internal IT teams that need to measure workload and understand where time goes.

Time is recorded against work items and can be filtered by project, revision and user. Reports are designed to be export-ready for stakeholders and accounting.

Yes. oVo includes export-ready summaries so you can share time and activity breakdowns with clients, managers, or your accounting process.

The standard plan is $12 per user / month.

Unlimited projects & issues, plus storage included per company.

Yes. You can start a free trial without a credit card. You’ll also see a clear expiry date for the free period in your Billing page.

Yes. You can cancel at any time from your account. After cancellation, the company will revert to the Free plan (with an expiry date if a free period applies).

Renews on is the next billing date (your current period end). It is the date your subscription is scheduled to renew and be charged again.

Yes — you can reduce seats. Any seats already paid for remain available until the end of the current paid period. Your updated user count will apply from the next billing cycle.

A successful payment will show your subscription as active and set the next renewal date. If payment fails, your status may change (for example, to past due) until the payment is resolved.

Yes. If you delete your account, your subscription is cancelled (if active) and your company is marked as deleted in the system.

Use the Contact Us page and include your company name and the email you used to register. We’ll respond as quickly as possible.

Yes. If you have an existing workflow (spreadsheets, Trello/Jira-like trackers, or custom processes), contact us and we’ll discuss the best migration path.